Shipping Policy
At Coorg Wine & Coffee, every order is carefully packed to ensure it reaches you in excellent condition.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons or promotional events, processing times may be slightly longer.
Shipping
We deliver across eligible serviceable locations in India through trusted courier partners.
Once your order has been dispatched, you will receive an email or SMS with your tracking details.
Estimated Delivery Time
- Karnataka: 2–4 business days
- Rest of India: 3–7 business days
Delivery timelines are estimates and may vary due to weather conditions, public holidays, or courier network delays.
Shipping Charges
Shipping charges, if applicable, are calculated at checkout based on the delivery location and order value.
Delivery Information
Please ensure that your shipping address, contact number, and PIN code are accurate while placing your order. Coorg Wine & Coffee cannot be held responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Incorrect Orders
If your order arrives damaged or if you receive an incorrect product, please contact us within 24 hours of delivery. Kindly include your order number along with clear photographs of the package and product so that we can assist you promptly.
Need Assistance?
If you have any questions regarding your order or shipment, please contact us at:
Email: coorgwineandcoffee@gmail.com
We are always happy to assist you.